Frequently Asked Questions

What is D’CAF?

D’CAF is India’s first coffee brand dedicated exclusively to high-quality low caffeine & decaf coffee. We source specialty-grade beans and use gentle, chemical-free methods to bring you full-flavoured coffee without the caffeine crash.

What is D'CAF coffee?

D'CAF coffee is regular coffee that has had ~70% of its caffeine removed while keeping the natural flavour compounds and antioxidants intact. Learn more about D'CAF.

How is caffeine removed from D'CAF coffee?

Our beans are processed using the supercritical CO₂ process, a natural, chemical-free method that preserves flavour and aroma while removing caffeine. Learn more about our CO2 process.

Does D'CAF taste different from regular coffee?

Not at all! Because we use gentle processing methods and roast carefully, our coffee retains its full body and flavour. Most people can’t tell the difference in blind tastings.

Why should I choose D'CAF?

D'CAF coffee lets you enjoy coffee’s flavour and ritual — day or night — without jitters, sleeplessness, or acidity. It’s perfect for anyone who loves coffee but wants to reduce caffeine intake. Learn more about the benefits of D’CAF.

Does the pack contain instant coffee?

No — every D’CAF pack contains freshly roasted coffee, either as whole beans or ground coffee (depending on your selection).
We don’t make instant coffee; D’CAF is meant to be brewed fresh for the best experience.

Which brew methods work best?

Our light-medium roast (Origin) is ideal for black coffee using pour-over, AeroPress, or French press.
Our darker roast (Comfort) shines in milk-based brews like cappuccinos or South-Indian filter coffee.

How fresh is the coffee when it reaches me?

We roast in small batches and ship quickly — typically within a few days of roasting — so your coffee reaches you at peak freshness.
You can check the roast date printed on your pack for reference. Each D’CAF pouch includes a one-way air valve that keeps oxygen out and aroma in.

What’s the shelf life and when does the coffee taste best?

Coffee doesn’t spoil easily, but its flavour and aroma evolve over time.
For the best experience:

  • Whole beans taste best within 6–8 weeks of roast date
  • Ground coffee is best enjoyed within 3–4 weeks of roast date.

When stored properly, D’CAF coffee remains safe to consume for up to 12 months from roast date, though we always recommend brewing it fresh.

Why are there no flavour notes mentioned on D’CAF Origin?

D’CAF Origin is designed as a taste exploration — we have intentionally left the flavour notes blank to let you experience and describe what you taste, free from bias. Taste the Origin!

What payment methods do you accept?

D’CAF accepts online payments only to ensure a smooth, contactless, and quick delivery experience. We accept online payments only through Razorpay, including credit/debit cards, UPI, net banking, and wallets.

How can I track my order?

You’ll receive a tracking link by email or SMS once your order ships. You can also check your order status in your D’CAF account.

Can I return or exchange my coffee?

Since coffee is perishable, we only accept returns for damaged, incorrect, or expired products. If your order arrived in poor condition, email support@dcaf.in within 7 days of delivery with photos, and we’ll replace or refund it.

How will I receive my refund?

Approved refunds are processed within 5–7 business days to the original payment method.

Is D'CAF coffee completely caffeine free?

No. Like all decaffeinated coffees, D'CAF coffee has significantly lesser (~30%) caffeine compared to regular coffee but is not completely caffeine free.