Terms & Conditions
Last updated: 18th November 2025
Welcome to DCAF Beverages Pvt. Ltd. (“we”, “our”, “us”, or “D’CAF”).
By accessing or purchasing from our website [www.dcaf.in], you agree to the terms and conditions set out below.
Please read them carefully before using our site or placing an order.
1.
General
This website is operated by DCAF Beverages Pvt. Ltd., registered in India.
Throughout the site, the terms “we”, “us” and “our” refer to D’CAF.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of the website constitutes acceptance of any changes.
2.
Eligibility
You must be at least 18 years of age to purchase products from our website.
By using this site, you represent that you are legally capable of entering into binding contracts under Indian law.
3.
Products & Availability
We make every effort to display our coffee and other products accurately.
However, all descriptions, images, and pricing are subject to change without notice.
We reserve the right to discontinue any product at any time.
All coffee is freshly roasted and packaged as per availability; minor variations in roast level or packaging design may occur.
4.
Pricing & Payment
All prices listed are in Indian Rupees (INR) and include applicable GST unless stated otherwise.
We reserve the right to modify prices at any time.
Payment can be made securely via Razorpay or other approved payment gateways integrated into our website.
Orders are processed only after payment confirmation.
5.
Order Acceptance & Cancellation
Your order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.
An order confirmation email signifies we have received your order, but it does not guarantee acceptance.
Orders can be cancelled within 12 hours of placing the order or before dispatch, whichever is earlier.
Once dispatched, cancellation is not possible. You can request cancellation by emailing support@dcaf.in.
If an order cannot be fulfilled, we will refund the full amount to your original payment method.
6.
Shipping & Delivery
Orders are processed and shipped as described in our Shipping Policy, which forms part of these Terms.
Delivery timelines are estimates and not guaranteed.
D’CAF is not liable for delays caused by courier partners, weather conditions, or unforeseen events.
7.
Returns & Refunds
Our Refund & Returns Policy outlines the process and conditions for returns, replacements, and refunds.
Please review that policy before making a purchase.
By ordering from us, you acknowledge that coffee is a perishable product and certain restrictions apply.
8.
Intellectual Property
All content on this website — including text, images, graphics, logos, product names, and packaging — is the property of DCAF Beverages Pvt. Ltd. and protected under applicable copyright and trademark laws.
You may not reproduce, modify, or distribute any content without prior written consent from D’CAF.
9.
User Conduct
You agree not to use the site for:
Any unlawful or fraudulent purpose
Distributing harmful code, malware, or spam
Violating any intellectual property rights
Misrepresenting or falsifying information
Violation of these terms may result in immediate termination of access to our services.
10.
Limitation of Liability
To the maximum extent permitted by law, DCAF Beverages Pvt. Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from:
The use or inability to use our products or services,
Delay in delivery,
Or any third-party service connected to your purchase.
Our total liability shall not exceed the amount paid for the product in question.
11.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve our services.
Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
We may also use third-party tools such as Google Analytics and Meta Pixel for analytics and marketing purposes. These tools may collect anonymized data about your device, browsing behavior, and interactions with our ads.
By using our website, you consent to the use of cookies in accordance with this policy. You can manage or disable cookies through your browser settings at any time.
12.
Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Delhi, India.
13.
Contact Information
For any questions regarding these Terms & Conditions, please contact:
Email: support@dcaf.in
— DCAF Beverages Pvt. Ltd.