Privacy Policy

Last updated: 18th November 2025

D’CAF Beverages Pvt. Ltd. (“we”, “our”, “us”, or “D’CAF”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [www.dcaf.in] and purchase our products.

1.

Information We Collect

We collect the following types of information when you interact with our website or place an order:

a)

Personal Information

When you make a purchase or create an account, we may collect:

Full name

Billing and shipping address

Email address

Phone number

Payment details (processed securely through our payment partners)

b)

Non-Personal Information

We also collect non-identifiable data such as:

Browser type, device information, and operating system

IP address and general location

Pages visited, time spent, and actions taken on our site

c)

Cookies and Tracking

Our website uses cookies, pixels, and similar technologies to:

Improve website functionality

Measure traffic and performance

Show personalized offers and ads

You can manage cookie preferences through your browser settings.

2.

How We Use Your Information

We use your data to:

Process and deliver your orders

Communicate updates about your purchases

Respond to customer queries and support requests

Improve our website, products, and marketing efforts

Comply with legal or regulatory obligations

We do not sell or rent your personal data to any third parties.

3.

Sharing Your Information

We may share limited information with trusted partners only when necessary to serve you better:

Shopify – for hosting and order management

Payment gateways (e.g. Razorpay) – for secure payment processing

Shipping partners (e.g. Shiprocket, Bluedart, DTDC) – for order delivery

Analytics and marketing tools – such as Google Analytics and Meta Pixel

All partners are bound by confidentiality and data-protection agreements.

4.

Data Retention

We retain your data only as long as needed to:

Fulfil your order and provide customer support, or

Meet our legal, accounting, or reporting requirements

Once no longer required, your data is securely deleted.

5.

Your Rights

Under Indian law, you have the right to:

Access and review your personal data

Request corrections or updates

Withdraw consent for marketing communications

Request deletion of your personal data (where legally permissible)

To exercise these rights, email us at support@dcaf.in.

6.

Data Security

We follow industry-standard practices to protect your data:

Secure (HTTPS) encrypted website

Trusted payment gateways compliant with PCI-DSS standards

Restricted internal access to personal data

However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

7.

Third-Party Links

Our website may include links to other sites. We are not responsible for their privacy practices. Please review their respective policies before sharing information.

8.

Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised “Last updated” date.

9.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

D’CAF Beverages Pvt. Ltd.

Email: support@dcaf.in